Privacy Policy

At Furnistyles, your privacy is our top priority and a fundamental part of our values. We are deeply committed to protecting your personal information, treating it with the highest level of security and confidentiality. You might ask why we collect your data and who can access it—before we address those questions, let’s clarify how we gather your information. We collect details through multiple channels, including data you provide directly and information we automatically obtain during your interactions with us. Be assured: Your trust matters, and we adhere to strict privacy standards.

Information You Provide to Us

You share your details with us in several ways, such as:

  • Placing orders

  • Visiting our website

  • Correspondence (emails, calls, etc.)

Types of Information We Collect

We gather different kinds of data through various channels:

1. Information from Your Order

When you make a purchase on our website, we require certain personal details, including:

  • Full name

  • Delivery address & postal code

  • Contact information (phone/email)

  • Payment details (account/card information)

2. Information from Website Visits

When you browse Furnistyles’ website, we may collect:

  • Your interests and preferences

  • Geographic location

  • Duration of your visit

  • Login details (if you sign up for promotions)

  • Password (stored securely for auto-login convenience)

3. Correspondence

If you contact us (e.g., via phone or email), we may keep a record of your communication for quality and service purposes.

Information We Automatically Collect

When you visit our online store, certain technical data is gathered, such as:

1. Visiting Details

  • Time, duration, and frequency of visits

  • Pages viewed and searches made

  • Device type, ID, and HTTP protocol elements

  • Data collected via cookies & analytics tools

2. Technical Information

  • IP address (assigned by your internet provider)

  • Browser type/version & operating system

  • Login session details

Who Has Access to Your Data?

Only 2–3 authorized parties receive limited information, strictly based on their role:

  1. Website Management Team

    • Purpose: To manage your account, assist with inquiries, and ensure smooth service.

  2. Delivery Team

    • Purpose: Receives only order-related details (name, address, contact, product info) for shipping.

  3. Customer Care Team

    • Purpose: Accesses order numbers and limited delivery details (e.g., estimated arrival time) upon your request.

Why We Collect Your Information

Key reasons include:

  • Delivering exceptional service

  • Informing you about new products/updates

  • Offering exclusive discounts/promotions (e.g., voucher codes for loyal customers)

Our Security Protocols

  • We never sell your data (compliant with Data Protection Act 1998 & GDPR).

  • High-security encryption safeguards all information.

  • Dedicated professionals monitor data with multi-layered security measures.

  • Your details are stored on fully secured servers.

  • You may update your information anytime—just contact us!